Fix issue tracker problems
Linear or GitHub will not connect, or will not open an issue for a signal.
Updated Oct 14, 20261 minute read
A tracker that refuses shows its error on the signal when you accept it. Tracker failures never show on Home as Needs fixing items.
| Symptom or message | Cause | Fix |
|---|---|---|
| Linear connection was not authorized. Try connecting again. | You declined on Linear's screen | Press Connect Linear again |
| Median cannot see any teams in that workspace. | The Linear workspace has no team you can access | Connect a workspace with a team |
| Linear turned us away. Connect the workspace again. | Access was revoked in Linear | Disconnect, then connect again |
| GitHub would not open an issue. The Median app needs write access to issues on that repository. | The GitHub App lacks Issues write access | Grant it in the app's settings on GitHub |
| That repository has issues turned off. | Issues are disabled on the repository | Turn issues on, or pick another repository |
| GitHub could not find that repository. Check the app can still see it. | The app lost access | Add the repository to the app's installation |
More in Send signals to Linear or GitHub.